< European consumers are increasingly becoming victims of misleading practices – from fake foods and incorrect labels to online scams, shows the European Commission's Consumer Conditions Indicator for 2025. According to the data, 45% of EU citizens have been victims of internet fraud, 66% have encountered false reviews, and 61% – misleading promotions. Only 29% of respondents believe that platforms protect their rights, while 93% are concerned about improper use of their personal data.
The situation with food is especially serious – widespread misleading labeling is observed, using terms like "bio" and "eco" without valid certification, ingredient substitution, and incorrect health claims. Only 43% of consumers state that they take sustainability into account when choosing food, which is a noticeable decline compared to previous years.
In Bulgaria, the problem is exacerbated by the absence of effective control over online food trade. Products are increasingly offered through websites and social networks without registration with the Bulgarian Food Safety Agency (BFSA), without labels, documents, or data on origin, expiration date, and composition. Descriptions like "homemade", "natural" or "preservative-free" are used without real basis. Many buyers do not know their rights when shopping online and often have no opportunity to file a complaint.
In response to the situation, the Ministry of Agriculture has published for public discussion a draft Regulation on specific requirements for remote food trade. The project provides that only business operators or suppliers registered under the Food Act can offer food products online – whether through websites, social networks, phone, or email. Registration with the Regional Food Safety Directorate and the use of transport means meeting sanitary standards will be mandatory.
The Association for Accessible and Quality Food has long been calling for such regulations. As an active member of SAFE – Safe Food Advocacy Europe, the organization has repeatedly raised alarms that foods in the EU and Bulgaria often do not meet transparency and safety criteria. "Today the consumer is wandering between labels, advertisements, and promises, without having a real guarantee of what they are putting on the table. Replacing truth with marketing is not just unfair – it is dangerous. Our mission is clear: transparency, accountability, and food we can trust," said Eng. Dr. Andrey Velchev, Chairman of the Management Board of the Association.
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The organization expresses hope that the BFSA and the Consumer Protection Commission will strengthen joint control, as in the four years of the association's existence, real examples of effective joint actions and subsequent sanctions remain negligibly small.
Коментари (46)
втора_измислят_стока
14.08.2025, 11:58Абе, к'во ли не измислят! 🤡 Стока втора употреба, първа измама!
top4o
14.08.2025, 12:00Тука е пълно с измамници, нищо ново 🤷♂️
p. георгиев
14.08.2025, 12:02Типично! Мръсни далавири с етикети и стоки навсякъде около нас.
AS
14.08.2025, 12:02Факт, измамницити нямат граници! 😏
4erveno_flag
14.08.2025, 12:02tapotiyata raste po-barzo ot inflatsiyata, be! 🤨
bat_vasko1996
14.08.2025, 12:18Пак ли тия измами? 🙄 Пазарът е като джунгла, оцелява хитрият! 💪
v. Петров
14.08.2025, 12:37факт!
KOMBINATOR
14.08.2025, 12:38Tва е пълна истина, ама хич не ми пука!
blagoi
14.08.2025, 12:37факт!
HOLERA
14.08.2025, 12:41Абитваепълнаизмамка,бе!Вижтек'востана...
petrov2005
14.08.2025, 12:41Точно така! Мръсни измамници...
BratVasko1995
14.08.2025, 12:41Аби то пазаруването онлайн стана по-опасно от руска рулетка 😂!!
аби
14.08.2025, 13:01аби айде, пак ще ме мажат с boomer измами 🤦♂️
[email protected]
14.08.2025, 13:02Типи4но - жертва на системата, която не може да се защити сама. 😅
realist
14.08.2025, 13:04Поредната измама, докато институциите спят. Трябва по-строг контрол!
PeshoFromSofia
14.08.2025, 13:03Поредната мръсна търговска схема! Докога ще ни мамат?
VIKI_QNA
14.08.2025, 13:06азпъксикупихведнъжрибатон-излезеконсерваспарцали😂
holera
14.08.2025, 13:07ама че прекалени, все едно нема друга работа освен да мутят
Top4o1999
14.08.2025, 13:07лудница,брей!катозамемета-олигавенаработа🤡
BABAGANKA
14.08.2025, 13:10лудница! все повече измами.
mor4k_ama_palen
14.08.2025, 13:13ma tva e palen mor4k, ama k'vo da se pravi...
n. Костов
14.08.2025, 13:14Факт!Пълинхаоссизмамите.
GRINGO_77
14.08.2025, 13:12факт - трабва по-строги санкции.
d. стоянов
14.08.2025, 13:13точно така, ки им затегнем гайките на измамниците!
s. Стоянов
14.08.2025, 13:20поредннатамръснаигранаедриябизнес!🤬койливярванатия?
по-важна_и_печалбата
14.08.2025, 13:24Типично - печалбата винаги е по-важна от морала и потребителите!!!
z. петров
14.08.2025, 13:28Факт! Измамниците вече нямат спирачки.!
4. Петров
14.08.2025, 13:33пълна лудница, щом стане дума за измами. нема такваа работа!
vankatabg
14.08.2025, 13:39Измамниците да влязат в затвора, не друго!!
as
14.08.2025, 13:42prav e, tiya izmamntsiii da lezhat, ama zdravo!
naroda
14.08.2025, 14:00Ey, kolko lesno se mami naroda prez internet 😂👌
babaganka
14.08.2025, 14:07факт!
theRealIvan
14.08.2025, 14:10поредната измама, която руши доверието между търговци и клиенти!
superman
14.08.2025, 14:13факт!
realist
14.08.2025, 14:30пакнякаквиизмами,бе!щомгипипнатзаквоиме?🤷♂️😂
peshaka1973
14.08.2025, 14:50Лудница! Поредната измама с храни...
VASIL_P
14.08.2025, 15:53Абе тия измамници ще ни оберат докрай!
holera
14.08.2025, 17:00Pak li porednata izmama? 🙄 Mnogo im e lesno na tiya...!!
z. костов
14.08.2025, 17:02Лудница! Измамите стават все по-нагли 🤦
B. Петров
14.08.2025, 17:19колко пъти ще ни мамят, докато спрат?
88F7
14.08.2025, 17:22измамата и навсякъде, нищо ново!
as2001
14.08.2025, 17:28Факт, измамите са навсякъде.!!
лудница_стигнаседотамданевярва6нанищо
14.08.2025, 17:33лудница!стигнаседотамданевярва6нанищо.
измамите
14.08.2025, 17:40Лудница! Измамите вървят по мащабно.
p. миланов
14.08.2025, 17:41Факт! Трабва по-строги контроли.
tony_stark1993
14.08.2025, 17:44Абе моля те... Пак ще плащаме ние, данъкоплатците.!!