Technical Issue Blocks System for Administrative Services

02.10.2025 | Technologies

A technical issue in the AIS-AND has temporarily interrupted administrative services. Citizens are unable to use electronic services, including those of the Ministry of Interior. The responsible institutions have apologized for the inconvenience.


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Sofia – The automated information system "Administrative-Penalty Activity" (AIS-AND) experienced a technical problem, which led to the temporary interruption of services provided to citizens. This was announced by the relevant institutions.

It is reported that due to the situation, the services that require access to AIS-AND are temporarily unavailable. This includes the services accessed through the Electronic Administrative Services Portal of the Ministry of Interior.

There is uncertainty regarding the duration of the interruption, which may cause inconvenience to citizens relying on electronic services.

The responsible officials issued a statement in which they apologized for the inconvenience caused.