The leading file-sharing service WeTransfer took urgent action to reassure its users after widespread criticism on social media regarding the potential use of uploaded files for machine learning.
An official company representative told the BBC that the organization does not use any machine or artificial intelligence technologies to process shared content. It was additionally emphasized that no data is sold to third parties.
The controversial paragraph in the terms of use was initially introduced to improve content moderation and identify potentially harmful materials. The text allowed for reproduction, distribution, and public display of uploaded files.
Creative workers - including illustrators and actors - expressed serious concern that the company might provide their materials to AI companies. Many users threatened to leave the platform.
In response to growing tension, WeTransfer quickly updated its terms, simplifying the language and removing ambiguous formulations. The new version guarantees that uploaded files will be used solely to improve the service itself.
A similar scandal was also recorded with another file-sharing platform - Dropbox, which also had to defend itself against accusations of improper use of user data for AI training.
The incident highlights the growing tension between technology companies and users regarding data protection policies. Users are becoming increasingly sensitive to how their digital materials can be used.
WeTransfer firmly stated that the change in terms was made to provide greater clarity and transparency. The company emphasized its commitment to protecting user interests and preventing improper use of their content.
This case illustrates the growing need for stricter and more understandable rules when handling digital files, especially in the context of rapidly developing artificial intelligence technologies.