The local administration of Pomorie is taking a significant step towards improving communication between the institution and citizens by introducing a special 24-hour phone line for receiving reports.
The new communication line represents a direct channel through which residents and visitors of the municipality can immediately submit information about various incidents, irregularities, or problems in the urban environment.
The phone number is accessible at any time of the day, which guarantees maximum operational efficiency and speed in processing incoming reports. This approach demonstrates a modern management model oriented towards the needs of the local community.
The introduction of such a communication mechanism aims to achieve several key objectives: • Increasing operational response to citizen reports • Creating a direct link between the administration and the population • Improving the quality of urban infrastructure and services • Strengthening feedback between the institution and citizens
Experts from the municipal administration emphasize that this communication channel will be extremely effective for quickly resolving current problems related to the urban environment, utility services, public order, and infrastructure challenges.
Residents of Pomorie can now rely on this innovative mechanism for direct communication, which provides them with the opportunity to be active participants in the management and maintenance of the urban environment.
The phone number is easy to remember and accessible to all groups of citizens, which further facilitates communication between local authorities and the population.
This approach demonstrates a modern management model that places citizens at the center of administrative service and creates prerequisites for more effective local self-government.