Bulgaria's 112 emergency line took 34,469 valid calls between 7:00 on 9 October and 7:00 on 16 October, the 112 National System Directorate at the interior ministry said. That is 17.8% more than in the same period last year.
Of these, 13,832 calls went to emergency medical centres, and 6,059 were passed to municipalities to deal with.
Crimes against people made up 8,053 calls, and crimes against property 875.
Fires led to 2,354 calls, road crashes to 2,340 and accidents to 505. There were 341 calls about lost people or people in distress, and 24 about risky driving and street races. Callers reported 14 disasters and 12 cases involving illegal migrants and refugees. Five calls were about household and industrial incidents, and four about hazardous substances.
The directorate said incidents are counted from information given by citizens, and one event can prompt two or more calls.
Because of a storm wind on 14 October, Stara Zagora region sent 42 calls and Sliven region 33, 75 in all. They were about fallen trees, hanging and broken branches, torn billboards and damaged power lines.
They include a lorry trailer that overturned on the Podbalkanski road at the turn-off for Tvarditsa, and a minibus that left the road and flipped into a ditch at the Maglizh junction. No one was reported injured.
In 9 air ambulance missions this week, seriously ill patients got specialist treatment in time.
The 112 line also took 15 cross-border calls that needed police, fire crews and emergency medical help. Some concerned the Czech Republic and Romania, and another was about domestic violence against a Bulgarian woman in Nicosia, Cyprus.
Two calls came through the eCall system, after crashes in Byala Slatina and on the Trakia motorway heading to Sofia. In both cases, emergency teams were sent.
The directorate said eCall is an emergency call to 112 that passengers make by hand, or that a car's sensors trigger automatically in a crash. The car must have an eCall device. It sends 112 a small set of data: the exact place of the crash, the direction of travel, details of the car and the number of passengers. The system also lets people talk to a 112 operator, so emergency services can respond in time.
In the previous report, for 18–25 September, there were 37,090 calls, 5.7% more than in the same period of 2025.